Workshops

Workshops for Veterinary Practice Personnel:

Extending Pet Loss Services Beyond the Paw Print 

Workshop content will include:

Instructor led discussion:

• Defining the terms
• Staff perspective
• Client perspective

• Comfort level with loss
• Managing loss at the practice

• Brainstorming session:  Pet loss services 
• Review Resource table: Instructor provided materials, pet loss books, websites, handouts, and more

• Review Key Concepts
• Wrap-up 
  
• Evaluations

• What's bad?
• Listen to the verbal and nonverbal messages of your client
• Seven step strategy for breaking the news
• Stepping outside the seven step strategy
• Create a strategy that works for you

• Practice breaking bad news
  
• Presentations
• Feedback
  

• Review key concepts
• Wrap up 
  
• Evaluations